APPRAISAL REVIEW

This course is aimed at developing the skills required to conduct an effective appraisal review interview based on a formalised appraisal review process.

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ASSERTIVENESS SKILLS

This course is aimed at developing a range of skills and techniques to enable delegates to identify and use appropriate assertive behaviour in the workplace.

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BUDGETING & FORECASTING

This course is aimed at developing a range of skills and techniques to enable delegates to apply the fundamentals of budgeting and forecasting.

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CHANGE MANAGEMENT

This course is aimed at developing a practical understanding of the processes involved in the management of change, to enable delegates to implement change effectively in the workplace.

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COACHING SKILLS

This course is aimed at developing the coaching skills and techniques required by those who are involved in leading a team. Delegates will design, deliver and evaluate a short coaching session.

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DISCIPLINE & GRIEVANCE

This course is aimed at equipping delegates with the knowledge and skills required for the successful application of their organisation’s discipline and grievance procedures within their existing roles.

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FACILITATION SKILLS

This course is aimed at developing a practical understanding of effective facilitation and of the skills required of the facilitator, to enable delegates to apply these skills in workplace situations.

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FINANCIAL AWARENESS

This course is aimed at developing a range of skills and techniques to enable delegates to apply financial management to the areas within their control.

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INFLUENCING SKILLS

This course is aimed at developing a range of influencing and persuading skills to enable delegates to become more effective in a variety of work related situations.

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MARKETING SKILLS

This course is aimed at developing awareness of the marketing function and providing delegates with a range of practical marketing skills and techniques.

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MEETING SKILLS

This course is aimed at developing the skills and techniques required to maximise the effectiveness of meetings. It is particularly relevant to those who chair or plan to chair meetings on a regular basis.

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NEGOTIATION SKILLS

This course is aimed at developing the skills and techniques required to negotiate effectively in a variety of situations.

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PLANNING TECHNIQUES

This course is aimed at developing a range of planning tools and techniques to enable delegates to become more effective in a variety of work related situations.

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PRESENTATION SKILLS

This course is aimed at developing the skills required to make effective presentations to clients, give briefings to staff and make contributions at meetings and conferences.

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PROBLEM SOLVING

This course is aimed at developing the skills and techniques required both by the individual and the team for solving problems.

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PROJECT MANAGEMENT

This course is aimed at developing a range of skills, strategies and tactics for effective project management.

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RECRUITMENT & SELECTION

This course is aimed at developing the skills required in the preparation, interviewing and decision making stages of recruitment and selection.

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REPORT WRITING

This course is aimed at developing and practising the skills and techniques to plan, structure and write clear business reports in order to build business cases.

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STRATEGIC PLANNING

This course is aimed at developing a practical awareness of the processes behind strategic planning and the link to day-to-day operational objectives and performance measures.

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TEAM BUILDING

This course is aimed at developing an awareness of team dynamics and a range of practical skills and techniques to improve team morale and productivity.

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TEAM LEADER ROLE

This course is aimed at making delegates aware of the team leader’s role and to provide them with a range of skills and techniques to assist the relationship between the team leader and the team.

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TEAM LEADERSHIP

This course is aimed at developing a range of practical skills and techniques required by those who are involved in leading a team.

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TEAM MOTIVATION

This course is aimed at providing delegates with a range of practical skills and techniques to assist them with improving personal motivation and team morale.

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TIME MANAGEMENT

This course is aimed at developing and practising the techniques required to enable delegates to effectively plan, organise and control their daily activities.

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TRAINING SKILLS

This course is aimed at developing the skills and techniques required by those who are involved in all types of in-house training.

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