Thanks for a very interesting and useful day
Steph Rice – Getting The Most From Your Team – DFT
One of the best courses of the programme so far, with a practical application and mike is a great facilitator.
Nik Precival – Getting The Most From Your Team – DFT
Mike was an excellent presenter who made this learning event very worthwhile.
Stephen Clark- Personal Impact – HMRC
I thought the delivery and content of this course was one of the best. It would of been good if Mike had led some of the other courses.
Anil Gogna- Personal Impact – HMRC
Excellent course, I learned alot, the delivery by the lead facilitator (Mike) was excellent
Martin Brown – Personal Impact – HMRC
Mike was excellent, I really enjoyed the toys, a very enjoyable day and got some great learning.
Diana Endsor – Personal Impact – HMRC
Really good trainer, kept involved throughout without feeling like information overload. Fun and very useful for daily tasks/Job
Gemma Harris – Time Management – Sandvik Coromant
It was a great days training. Loved Claudettes enthusiasm and passion for the subject.
Andy Baker – Time Management – Sandvik Coromant
Excellent course. Very well executed. Claudette makes it all so clear and it was really helpful when she spent time on my “things to do”. Brilliant training, definitely a course I’ll be recommending. Well done Claudette, Thank you Callowbrook!!
Emma Roberts – Time Management – Sandvik Coromant
Claudette was very engaging, always happy to hear your thoughts and never went to fast with overload of info. I wasn’t once bored or clock watching which shows I was interested in what I was learning.
Darren Sahader – Time Management – Sandvik Coromant
Claudette demonstrated good energy levels throughout and provided a good days training. Everything worked and linked well. Was good for claudette to recognise people.
Neil Taylor – Assertiveness at Work – Sandvik Coromant
Excellent course, one of the best I have attended. Claudette kept my interest throughout the day and I feel like I can take away what I have learnt and apply it.
Melanie Thornes – Assertiveness at Work – Sandvik Coromant
Brilliant course. Very well put together, will be recommending this as a key skill for all staff. Got so much out of the course. Really applicable for everyday. Well done
Emma Roberts – Assertiveness at Work – Sandvik Coromant
I found the trainer very easy to get along with, she explained in a way to suit everyone within the team. I feel I have taken a lot away from the course
Rebecca Halford – Assertiveness at Work – Sandvik Coromant
A really great course, it was nice to go on a course where the trainers were knowlegeable and understood the way we work and the pressures we face, thanks
David Green – Managing hostility and diffusing conflict – DVSA
A good course that was well delivered in a way that made you think and draw on your own experiences and those of others. It was nice that there was not too much role play.
Tracey Romano – Managing Team Conflict – CPS
Great course which is very relevant to all staff,, it has helped me to recognise a conflict I situation going on at work and given me some tools to address it.
Claire Dent – Managing Team Conflict – CPS
The course was very good and the trainers were very helpful, really helping me to be able to apply the learning to the job.
Marti Hayward – Managing Team Conflict – CPS
The course was run with ease, the trainers were perceptive and energetic which made it fun for all participants. Really enjoyed the skills practice because they helped the participants internalise the training and see the models in practice and understand how they work in practice.
Priyanka Rawlings – International Leadership Development programme- UKVI Bogota
Extremely useful as a manager and job holder understanding different management techniques, facilitators were excellent
Ian Birkmure – International Leadership Development programme- UKVI Jamaica
This was a very interactive course that kept people engaged. The models were all put across in a way that will enable us to put them into practice in the workplace. It was great that the facilitators did not put people on the spot especially in the group sessions which allowed people to feel very comfortable in discussions
Danielle Humphries- International Leadership Development programme- UKVI New Delhi
I really enjoyed the way Mike ran this course, it was both informal and dynamic, where we were all encouraged to participate and did so, well done Mike and David
Sarah Williamson – International Leadership Development programme- UKVI Istanbul
The ability to practice the learning was essential to understand how to take the learning back into my workplace, although i often feel uncomfortable in these situations, the way the course was run made it easy to participate. Mike and David are excellent trainers
Owen Noakes – International Leadership Development programme- UKVI New Delhi
I found the whole course to be interesting, it was good to exchange views and thought with managers from other locations
Sean Halloran- International Leadership Development programme- UKVI Moscow
Well run course, the trainers were engaging, enthusiastic and kept us on track. I found the appreciativ enquiry to be particularly thought provoking and really enjoyed the group coaching sessions
Simon Ballinger- International Leadership Development programme- UKVI Abu Dhabi
Really enjoyed this course and found the group activities to be both useful and interesting. The course held my attention for the whole four days and I appreciated not having lots of powerpoint presentations.
Paloma Devine – International Leadership Development programme- UKVI Nairobi
Great Course, loved the Toys, very good delivery by Mike
Tharack Ahmed – Assertive Communication – Software Enterprises Ltd
Very Good course, enjoyed the content
Tim James – Assertive Communication – Software Enterprises Ltd
The course was not what I expected, it was not boring and I enjoyed the day and found it all very useful
Sadie McCafferty – Delivering excellent Customer service – DBS
Really enjoyed the trainers way of presenting, – Laid back with not to much powerpoint and skills practice rather than role play.
Michael Pullen – Delivering excellent Customer service – DBS
I enjoyed the relaxed atmosphere which made it easy to participate and learn.
Lindsey Lovell – Delivering excellent Customer service – DBS
Mike put all delegates at ease and generated lots of audience participation, a thoroughly enjoyable day
Irene McLoughlin – Delivering excellent Customer service – DBS
This was a very enjoyable course on which I learnt lots
Bal Rait – Delivering excellent Customer service – HMRC
Great workshop, particularly enjoyed the interaction and exercises
Jill Rodgerson – Delivering excellent Customer service – HMRC
Enjoyed the whole event, really wish other courses were more like this.
Sandra Icke – Delivering excellent Customer service – HMRC
I enjoyed the course and learnt a lot, I was sceptical about the toys, but they really do work
Jean Carmichael – Delivering excellent Customer service – HMRC
I thought Mike handled the course in a very entertaining & friendly manner, I have learnt loads, thx
Paul Henderson – Delivering excellent Customer service – HMRC
Enjoyed the course really good to carry out interviews in a safe environment during the role plat, great support and guidance from Mike
Alan Lynch – Recruitment & Selection – MOD (CAAS)
Good day, particularly enjoyed the step by step breakdown of the recruitment process
Christopher Finch-Daniels – Recruitment & Selection – MOD (CAAS)
I found the whole course to be both interesting and enjoyable, especially being given the time to understand the competencies in more depth
Stephen Densley – Recruitment & Selection – MOD (CAAS)
After completing this course I feel that I now have the capability to carry out a robust and fair interview.
Matthew Leigh – Recruitment & Selection – MOD (CAAS)
Really enjoyed the practical exercise at the end, this was a very worthwhile course – thank you
Leah Kennett – Recruitment & Selection – MOD (CAAS)
This course contained a lot of information and could easily have been longerthe standard of delivery was very high, thanks
Jim Dearden – Recruitment & Selection – MOD (CAAS)
I enjoyed the whole course; Mike is an excellent trainer, one of the best yet.
Jo Eaton – Advanced Communication skills – HMCTs
I enjoyed the course , it was delivered in a friendly happy manner that included everyone, I would highly recommend
Lokshmi Dei – Advanced Communication skills – HMCTs
I found the course to be extremely enjoyable and worthwhile
Amanda Rushton – Advanced Communication skills – HMCTs
A1, really enjoyed this course, especially the enthusiasm and delivery of both trainers, I have learnt a lot from it
Riyaz Bachu – Advanced Communication skills – HMCTs
Great day, post lunch was very energising which, for me is very important to maintain involvement, Great enthusiasm from the trainers.
Andy Gilman – Advanced Communication skills – HMCTs
I thoroughly enjoyed the course today; it was the best workshop I have ever attended.
Ana Meale – Advanced Communication skills – HMCTs
Good day, the facilitators made the course really interesting and easy to understand
Nichola Taylor – Advanced Communication skills – HMCTs
Really enjoyable course, the facilitator was very engaging and knowledgeable and found the right balance between information being passed on and reflection.
Daiga Strupa – Advanced Communication skills – HMCTs
Loved the interactive exercises and group work, Mike was a great facilitator and made the course light and fun but still got the message across. I highly recommend mike and hope we will see him again in the future.
Ashley Orr – Advanced Communication skills – HMCTs
I have a much better understanding of how to deal with the delivery of a difficult message, Mike is very knowledgeable and ran an enjoyable course.
Pat Draper – Advanced Communication skills – HMCTs
The first training course that I have attended that I have fully understood and enjoyed
Moira Miller – Advanced Communication skills – HMCTs
I enjoyed today’s course, presenting difficult messages is never easy. I have learnt from todays course and will take the ideas forward when delivering messages in the futre. Mike presented the course very well and Richards facilitating and interaction worked well getting all managers involved and interacting.
Christine Watkins – Advanced Communication skills – HMCTs
Really enjoyed the relaxed learning environment which helped to create a greater participation amongst the delegates, mike is a fantastic trainer/developer.
Carl Tillotson – Advanced Communication skills – HMCTs
Excellent facilitator who ran a very informative and enjoyable day.
Alexander Spry – Advanced Communication skills – HMCTs
The course facilitators were completely credible, (great listeners, honesty, great integrity and background)
John Whiting – Constructive conversations for Senior Managers – HMRC
Excellent day, delivered extremely well in a format that maximised learning
Antony capon – Constructive conversations for Senior Managers – HMRC