Duration:                      1 day course

Delegates:                   up to 10 max

This course is aimed at developing an awareness of team dynamics and a range of practical skills and techniques to improve team morale and productivity.

The objectives of the course are:

a)            To describe the basic principles of team building and team working

b)            To develop a range of practical team building skills and techniques

c)            To practice these skills and techniques during course exercises

Course Outline:

What is a team?

• the differences between groups and teams
• the characteristics of high performing teams
• the link between effective teams and productivity

The team building process

• the role of the team leader
• agreeing achievable team objectives
• monitoring progress and developments

Skills for effective team building

• team problem solving
• team decision taking
• measuring team performance
• dealing with conflict