Duration:                      1 day course

Delegates:                   up to 10 max

This course is aimed at developing the skills required to conduct an effective appraisal review interview based on a formalised appraisal review process.

The objectives of the course are:

a)    To describe the basic principles of successful appraisal review

b)    To develop techniques and skills aimed at improving performance

c)    To apply the skills and techniques before, during and after the review

Course Outline:

Understanding the appraisal review process

• what is appraisal review?
• structure of an effective review
• completing the pro-formas
• process before, during and after the review

Setting objectives and measuring performance

• agreeing achievable objectives
• evaluating performance
• handling under-achievement

Developing effective reviewing skills

• motivating the appraisee and building rapport
• questioning techniques and assertiveness skills

delegates conduct appraisal review